{"id":992,"date":"2025-08-21T15:18:27","date_gmt":"2025-08-21T15:18:27","guid":{"rendered":"https:\/\/site-cfb:8890\/?page_id=992"},"modified":"2026-02-19T10:29:19","modified_gmt":"2026-02-19T10:29:19","slug":"qualite-securite","status":"publish","type":"page","link":"https:\/\/www.baclesse.lu\/en\/qualite-securite\/","title":{"rendered":"Quality &amp; safety"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb width_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb min_height_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb height_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_image src=\u00a0\u00bbhttps:\/\/www.baclesse.lu\/wp-content\/uploads\/2025\/08\/Qualite_Securite_CFB_V2.png\u00a0\u00bb title_text=\u00a0\u00bbQualite_Securite_CFB_V2&Prime; module_class=\u00a0\u00bbbanner-image\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; make_equal=\u00a0\u00bboff\u00a0\u00bb module_class=\u00a0\u00bbligne-custom-flex, ligne-tablette\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbe5d185d1-dedc-497d-8a24-c3470cedcbb1&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; module_class=\u00a0\u00bbta-col-gauche\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bb71267d9f-7668-4466-8562-5fee47195858&Prime; custom_padding=\u00a0\u00bb|15px|||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|50px|||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px|||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p>Qualit\u00e9 &amp; s\u00e9curit\u00e9<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/www.baclesse.lu\/wp-content\/uploads\/2025\/08\/Rayon_CFB_Bleu_Clair_V2.png\u00a0\u00bb title_text=\u00a0\u00bbRayon_CFB_Bleu_Clair_V2&Prime; align_tablet=\u00a0\u00bbleft\u00a0\u00bb align_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbd6084e7c-e5e7-4196-9a1d-c82dec5ca1d3&Prime; transform_scale_tablet=\u00a0\u00bb80%|80%\u00a0\u00bb transform_scale_phone=\u00a0\u00bb80%|80%\u00a0\u00bb transform_scale_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb transform_translate_tablet=\u00a0\u00bb\u00a0\u00bb transform_translate_phone=\u00a0\u00bb\u00a0\u00bb transform_translate_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb transform_rotate_tablet=\u00a0\u00bb\u00a0\u00bb transform_rotate_phone=\u00a0\u00bb\u00a0\u00bb transform_rotate_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb transform_skew_tablet=\u00a0\u00bb\u00a0\u00bb transform_skew_phone=\u00a0\u00bb\u00a0\u00bb transform_skew_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb transform_origin_tablet=\u00a0\u00bb\u00a0\u00bb transform_origin_phone=\u00a0\u00bb\u00a0\u00bb transform_origin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb transform_styles_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|8px|||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|-35px|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb transform_styles_tablet=\u00a0\u00bb\u00a0\u00bb transform_styles_phone=\u00a0\u00bb\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; module_class=\u00a0\u00bbta-col-droite\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbb2d7393e-bc81-42e0-a0ce-26b02b0d4a30&Prime; custom_padding_phone=\u00a0\u00bb30px|0px|18px|0px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbNotre d\u00e9marche qualit\u00e9\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bb5629a32d-3e9f-4ba5-abd8-c7ddd780f24f\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb10px||18px|0px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||12px||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<span class=\"sc-big-text-bleuclair\">La qualit\u00e9 de la prise en charge et la s\u00e9curit\u00e9 des soins dispens\u00e9s \u00e0 nos patients sont des enjeux prioritaires au Centre Fran\u00e7ois Baclesse. La Cellule qualit\u00e9, directement rattach\u00e9e \u00e0 la Direction, d\u00e9ploie la dynamique et les outils n\u00e9cessaires pour le d\u00e9veloppement p\u00e9renne d\u2019une culture qualit\u00e9 et s\u00e9curit\u00e9 parmi les collaborateurs. La d\u00e9marche, inscrite dans le projet d\u2019\u00e9tablissement, se veut \u00eatre globale, transversale et au plus proche des professionnels et du terrain.<\/span><\/p>\n<p class=\"spacer\">\n<p>Notre politique qualit\u00e9 et gestion des risques s\u2019anime autour des objectifs suivants\u00a0:<\/p>\n<ul>\n<li>Un leadership qualit\u00e9 et s\u00e9curit\u00e9 orient\u00e9 vers les professionnels de terrain et les patients<\/li>\n<li>La maitrise de nos activit\u00e9s et de nos parcours patients<\/li>\n<li>La promotion d\u2019une d\u00e9marche d\u2019\u00e9valuation des pratiques<\/li>\n<li>La promotion de l\u2019exp\u00e9rience du patient et de sa participation au programme d\u2019am\u00e9lioration<\/li>\n<\/ul>\n<p>Notre politique s\u2019engage \u00e0 \u00eatre conforme aux \u00e9volutions r\u00e9glementaires et aux exigences des tutelles et de nos partenaires. Elle tient \u00e9galement compte des orientations strat\u00e9giques et des priorit\u00e9s nationales en mati\u00e8re de sant\u00e9 publique.<\/p>\n<p>Afin de faire reconnaitre la qualit\u00e9 de ses prises en charge, le CFB s\u2019est lanc\u00e9 dans une d\u00e9marche volontaire d\u2019accr\u00e9ditation externe. L\u2019accr\u00e9ditation est une m\u00e9thode d\u2019\u00e9valuation r\u00e9alis\u00e9e par un organisme ind\u00e9pendant selon des r\u00e9f\u00e9rentiels norm\u00e9s et reconnus \u00e0 l\u2019international. Ces normes concernent autant les soins prodigu\u00e9s aux patients que l\u2019organisation et la gestion de l\u2019\u00e9tablissement.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbUne gestion des risques ax\u00e9e sur l\u2019analyse et le retour d\u2019exp\u00e9rience\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bb5629a32d-3e9f-4ba5-abd8-c7ddd780f24f\u00a0\u00bb custom_padding_phone=\u00a0\u00bb12px||12px||false|false\u00a0\u00bb border_color_top=\u00a0\u00bb#c15fb4&Prime; border_width_right=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb0px\u00a0\u00bb border_color_left=\u00a0\u00bb#c15fb4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]La qualit\u00e9 de nos prises en charge repose en grande partie sur la maitrise des risques li\u00e9s \u00e0 nos activit\u00e9s. La gestion des risques comporte un volet pr\u00e9ventif mais aussi une d\u00e9marche de retour d\u2019exp\u00e9rience construite sur l\u2019analyse de nos \u00e9v\u00e8nements ind\u00e9sirables.<\/p>\n<p>Nos professionnels, encadr\u00e9s par la cellule qualit\u00e9, se r\u00e9unissent pour analyser r\u00e9trospectivement les \u00e9v\u00e9nements ind\u00e9sirables d\u00e9tect\u00e9s et signal\u00e9s. Les \u00e9changes permettent la d\u00e9finition d\u2019actions d\u2019am\u00e9liorations qui sont planifi\u00e9es et mises en \u0153uvre par les \u00e9quipes.<\/p>\n<p>L\u2019objectif est de renforcer notre organisation au regard de notre retour d\u2019exp\u00e9rience et de consid\u00e9rer les \u00e9v\u00e9nements ind\u00e9sirables comme des leviers d\u2019am\u00e9lioration pour toujours progresser dans nos prises en charge.<\/p>\n<p>Pour compl\u00e9ter le dispositif de gestion de nos risques, la politique qualit\u00e9 encadre la veille concernant les vigilances sanitaires et hospitali\u00e8res, \u00e0 savoir :<\/p>\n<p class=\"spacer\">\n<ul>\n<li>L\u2019infectiovigilance, la surveillance et la maitrise continue du risque infectieux,<\/li>\n<li>La pharmacovigilance, la surveillance des effets secondaires \u00e9ventuels des m\u00e9dicaments,<\/li>\n<li>La mat\u00e9riovigilance, la surveillance des incidents pouvant survenir lors de l&rsquo;utilisation d\u2019un dispositif m\u00e9dical,<\/li>\n<li>La radiovigilance, la surveillance, l&rsquo;\u00e9valuation et la pr\u00e9vention des \u00e9v\u00e9nements li\u00e9s \u00e0 une exposition accidentelle ou non intentionnelle aux rayonnements ionisants<\/li>\n<li>L\u2019identitovigilance, la surveillance et gestion des risques d\u2019erreurs li\u00e9s \u00e0 l\u2019identification des patients<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qualit\u00e9 &amp; s\u00e9curit\u00e9La qualit\u00e9 de la prise en charge et la s\u00e9curit\u00e9 des soins dispens\u00e9s \u00e0 nos patients sont des enjeux prioritaires au Centre Fran\u00e7ois Baclesse. La Cellule qualit\u00e9, directement rattach\u00e9e \u00e0 la Direction, d\u00e9ploie la dynamique et les outils n\u00e9cessaires pour le d\u00e9veloppement p\u00e9renne d\u2019une culture qualit\u00e9 et s\u00e9curit\u00e9 parmi les collaborateurs. La d\u00e9marche, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-992","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Qualit\u00e9 &amp; s\u00e9curit\u00e9 - Centre Fran\u00e7ois Baclesse<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.baclesse.lu\/en\/qualite-securite\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qualit\u00e9 &amp; s\u00e9curit\u00e9 - Centre Fran\u00e7ois Baclesse\" \/>\n<meta property=\"og:description\" content=\"Qualit\u00e9 &amp; s\u00e9curit\u00e9La qualit\u00e9 de la prise en charge et la s\u00e9curit\u00e9 des soins dispens\u00e9s \u00e0 nos patients sont des enjeux prioritaires au Centre Fran\u00e7ois Baclesse. La Cellule qualit\u00e9, directement rattach\u00e9e \u00e0 la Direction, d\u00e9ploie la dynamique et les outils n\u00e9cessaires pour le d\u00e9veloppement p\u00e9renne d\u2019une culture qualit\u00e9 et s\u00e9curit\u00e9 parmi les collaborateurs. La d\u00e9marche, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.baclesse.lu\/en\/qualite-securite\/\" \/>\n<meta property=\"og:site_name\" content=\"Centre Fran\u00e7ois Baclesse\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-19T10:29:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.baclesse.lu\/qualite-securite\/\",\"url\":\"https:\/\/www.baclesse.lu\/qualite-securite\/\",\"name\":\"Qualit\u00e9 &amp; s\u00e9curit\u00e9 - Centre Fran\u00e7ois Baclesse\",\"isPartOf\":{\"@id\":\"https:\/\/www.baclesse.lu\/#website\"},\"datePublished\":\"2025-08-21T15:18:27+00:00\",\"dateModified\":\"2026-02-19T10:29:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.baclesse.lu\/qualite-securite\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.baclesse.lu\/qualite-securite\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.baclesse.lu\/qualite-securite\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.baclesse.lu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Qualit\u00e9 &amp; s\u00e9curit\u00e9\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.baclesse.lu\/#website\",\"url\":\"https:\/\/www.baclesse.lu\/\",\"name\":\"Centre Fran\u00e7ois Baclesse\",\"description\":\"Centre National de Radioth\u00e9rapie\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.baclesse.lu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Qualit\u00e9 &amp; s\u00e9curit\u00e9 - Centre Fran\u00e7ois Baclesse","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.baclesse.lu\/en\/qualite-securite\/","og_locale":"en_GB","og_type":"article","og_title":"Qualit\u00e9 &amp; s\u00e9curit\u00e9 - Centre Fran\u00e7ois Baclesse","og_description":"Qualit\u00e9 &amp; s\u00e9curit\u00e9La qualit\u00e9 de la prise en charge et la s\u00e9curit\u00e9 des soins dispens\u00e9s \u00e0 nos patients sont des enjeux prioritaires au Centre Fran\u00e7ois Baclesse. La Cellule qualit\u00e9, directement rattach\u00e9e \u00e0 la Direction, d\u00e9ploie la dynamique et les outils n\u00e9cessaires pour le d\u00e9veloppement p\u00e9renne d\u2019une culture qualit\u00e9 et s\u00e9curit\u00e9 parmi les collaborateurs. La d\u00e9marche, [&hellip;]","og_url":"https:\/\/www.baclesse.lu\/en\/qualite-securite\/","og_site_name":"Centre Fran\u00e7ois Baclesse","article_modified_time":"2026-02-19T10:29:19+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.baclesse.lu\/qualite-securite\/","url":"https:\/\/www.baclesse.lu\/qualite-securite\/","name":"Qualit\u00e9 &amp; s\u00e9curit\u00e9 - Centre Fran\u00e7ois Baclesse","isPartOf":{"@id":"https:\/\/www.baclesse.lu\/#website"},"datePublished":"2025-08-21T15:18:27+00:00","dateModified":"2026-02-19T10:29:19+00:00","breadcrumb":{"@id":"https:\/\/www.baclesse.lu\/qualite-securite\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.baclesse.lu\/qualite-securite\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.baclesse.lu\/qualite-securite\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.baclesse.lu\/"},{"@type":"ListItem","position":2,"name":"Qualit\u00e9 &amp; s\u00e9curit\u00e9"}]},{"@type":"WebSite","@id":"https:\/\/www.baclesse.lu\/#website","url":"https:\/\/www.baclesse.lu\/","name":"Fran\u00e7ois Baclesse Center","description":"Centre National de Radioth\u00e9rapie","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.baclesse.lu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/pages\/992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/comments?post=992"}],"version-history":[{"count":9,"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/pages\/992\/revisions"}],"predecessor-version":[{"id":3726,"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/pages\/992\/revisions\/3726"}],"wp:attachment":[{"href":"https:\/\/www.baclesse.lu\/en\/wp-json\/wp\/v2\/media?parent=992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}